*This text can be found on the AHRC Urgent Appeals homepage. It was written for civil society, across Asia.

The AHRC’s Urgent Appeals system was created to give a voice to those affected by human rights violations, and by doing so, to create a network of support and avenues for action.  If X’s freedom of expression is denied, if Y is tortured by someone in power, or if Z finds his or her labour rights abused, Urgent Appeals swiftly and effectively broadcast and deal with the incident. The resulting solidarity can lead to action, resolution and change. And as more people understand their rights and follow suit, as human rights consciousness grows, change happens faster. The Internet has become one of the human rights community’s most powerful tools.

A need for dialogue on human rights

Many people across Asia are frustrated by the widespread lack of respect for human rights in their countries.  Some may be unhappy about the limitations on the freedom of expression or restrictions on privacy, while others are affected by police brutality and military killings.  Many still, are frustrated with the absence of rights to protect and promote gender equality, the environment, and fair, safe labour practices. Yet the expression of this frustration tends to stay firmly in the private sphere, among friends and family, within their social circles. Although the media may cover the issues in a broad manner, they rarely broadcast the private fears and anxieties of the average person.  And along with censorship – a common blight in Asia – there is also often a conscious attempt in the media to reflect a positive, or at least sober mood at home, where expressions of domestic malcontent can be discouraged as unfashionable and unpatriotic.

There may also be unwritten, possibly unconscious social taboos that stop the public reflection of private grievances.  Where authoritarian control is tight, sophisticated strategies are put into play by equally sophisticated media practices to keep complaints out of the public space, sometimes very subtly.  In other places an inner consensus is influenced by the privileged section of a society, which can control social expression of those who are less fortunate.

In this way, causes for complaint are not addressed, discussed or resolved, and oppression in its many forms, self perpetuates.  For any action to arise out of private frustration, people need ways to get these issues into the public sphere.

Changing society: bringing human rights issues into the open

In the past bridging this gap was a formidable task; it relied on channels of public expression that required money and could be controlled by investors.  Printing presses were expensive, which blocked the gate to expression to anyone without money.  Except in times of revolution the media in Asia has tended to serve the well-off, and sideline or misrepresent the poor.

Still, thanks to the IT revolution it is now possible to communicate with large audiences at little cost.  In this situation there is a real avenue for taking issues from private to public, regardless of the class or caste of the individual.

How does the UA system work? 

At the core of the Urgent Appeals Program is the recording of human rights violations at a grass roots level with objectivity, sympathy and competence. Our information is firstly gathered on the ground, close to the victim of the violation, and is then broadcast by a team of advocates, who can apply decades of experience in the field and a working knowledge of the international human rights arena. The flow of information – due to domestic restrictions – often goes from the source and out to the international community via our program, which then builds a pressure for action that steadily makes its way back to the source through his or her own government.   However these cases in bulk create a narrative, and this is most important aspect of our program. As noted by Sri Lankan human rights lawyer and former director of the Asian Human Rights Commission, Basil Fernando:

The urgent appeal introduces narrative as the driving force for social change. This idea was well expressed in the film Amistad, regarding the issue of slavery. The old man in the film, former president and lawyer, states that to resolve this historical problem it is very essential to know the narrative of the people. It was on this basis that a court case is conducted later. The AHRC establishes the narrative of human rights violations through the urgent appeals. If the narrative is right, the organisation will be doing all right.”

Patterns start to emerge as violations are documented across the continent, allowing us to take a more authoritative, systemic response, and to pinpoint the systems within each country that are breaking down. This way we are able to discover and explain why and how violations take place, and how they can most effectively be addressed. On this path, larger audiences have opened up to us and become involved: international NGOs and think tanks, national human rights commissions and United Nations bodies.  The program and its coordinators have become a well-used tool for the international media and for human rights education programs. All this helps pave the way for radical reforms to improve, protect and to promote human rights in the region